Most everyday problems can be solved without anyone coming to your door. We connect to your screen with your permission, you see everything we do, and you can end the session at any time.
Describe the problem and pick a time that suits you.
We ring at the agreed time and send you a link.
Nothing happens until you accept, and you can disconnect whenever you want.
A written summary of the problem, what we did and what we recommend.
We never ask for your passwords, your BankID codes or your card details — not by phone, not by email, and not during a session. If anyone claiming to be from us asks for that, hang up and contact us directly.