How it works

From "something is wrong" to "it is fixed and I know what happened" in five steps.

  1. 1

    Choose your device

    Pick the computer, phone, router or printer that is giving you trouble. If you have an account, your devices are already there.

  2. 2

    Describe the problem

    In your own words. You do not need to know what it is called.

  3. 3

    Remote or home visit

    Remote support anywhere in Sweden, home visits in the Stockholm area.

  4. 4

    Pick a time

    Tell us when suits you and we confirm by email.

  5. 5

    Get it fixed — and get a report

    After the job you receive a written report: the problem, the diagnosis, what we did and what we recommend next. It stays in your account.

Why an account is worth it

With an account we already know your devices and your history, so you never have to explain your setup twice. There is no password to remember — we send you a login link by email.